WHERE are your products made?
All TIMBR products are designed and handcrafted in our humble wood shop in Duluth, Minnesota. We begin the design process with sketches, then build prototypes and test the products ourselves before introducing to our customers. Wood is purchased from local lumber mills and individual sellers.
do you offer wholesale pricing?
Yes. We keep our minimum quantities fairly low. For wholesale information please contact us.
Do you do corporate gifting?
Yes. Our most popular items are our custom coasters and TIMBR Tree Coasters. Of course, corporate gifts can be customized with company logos or recipient’s name.
Do you offer private labeling?
We currently offer some of our products under private labels. Please contact us for further details.
What custom products do you offer?
One of the most enjoyable aspects of what we do is creating something new. We welcome ideas and work with you to bring that spark of yours to life. We’ve enjoyed making many custom products from large to small. Check out some of our custom projects here, or contact us and we’ll kick around some ideas.
how do i care for my serving tray?
Our walnut serving trays are finished with natural oils and waxes which not only make our trays food safe, but provide a beautiful finish to the wood. To clean, simply run under water and wipe away residue using a cotton towel. Soap will shorten the life of the finish. Lightly rub with a food safe wax found at any home center or hardware store to keep your serving tray performing well and looking beautiful for years to come.
when will my order arrive?
Products ship within 24-48 hrs unless otherwise noted in the product description. From there, it usually reaches its destination in 2-3 days. Minnesota residents typically receive their order in 1 business day.
where can i find your products?
TIMBR products are sold exclusively online.
IS THERE A warranty on products?
All TIMBR products, including custom products, have a 1-year limited warranty from date of purchase and will apply if it is determined the product failed under normal and recommended use. It is the buyer’s responsibility to deliver or ship the product(s) for return or repair both to and from TIMBR at their cost. TIMBR is not responsible for wood products if improperly exposed to the elements as wood is susceptible to movement, changes in color, and shape due to wood’s natural makeup.
Recommended Use
For all products including outdoor signage, it is recommended to be kept under an eave and not exposed to severe heat or cold, direct sun, snow and rain. All exterior products should be cared for and maintained on a yearly basis. This would require such things as applying fresh coats of exterior grade polyurethane after each year of use for maximum life expectancy.
